Care Manager Certification Practice Exam

What is one advantage of electronic documentation that should be taught by a charge nurse?

1. Increased coordination of client care

2. More time-consuming paperwork

3. Portal for client-provider interaction

4. Higher cost of patient care

The correct answer is: Portal for client-provider interaction

The appropriate advantage of electronic documentation to emphasize is the portal for client-provider interaction. This capability facilitates direct communication between clients and their healthcare providers, allowing for real-time updates, appointment scheduling, access to test results, and educational resources. As a result, patients are more engaged in their healthcare process, receiving timely information that empowers them to make informed decisions about their treatment. This interaction can enhance patient satisfaction and encourage adherence to treatment plans, ultimately resulting in better health outcomes. By focusing on the strengths of electronic documentation, particularly its ability to foster communication, the charge nurse can help the team recognize the broader benefits of technology in improving patient care delivery. Such technology leads to a more informed patient, enhancing the collaborative nature of the healthcare relationship.