Care Manager Certification Practice Exam

What is the first step in delivering client care using the nursing process after receiving a change-of-shift report?

1. Critically analyze client data to determine priorities.

2. Collect and organize patient data.

3. Set client-centered, measurable and realistic goals.

4. Determine effectiveness of interventions.

The correct answer is: Collect and organize patient data.

The first step in delivering client care using the nursing process after receiving a change-of-shift report is to collect and organize patient data. This step is essential because it establishes a baseline understanding of the client's current health status and needs. After receiving the shift report, healthcare providers need to gather all relevant information, such as vital signs, laboratory results, and any other pertinent data that may impact the client's care. This information allows care managers and nurses to assess the situation comprehensively, ensuring that they have the full context in which to make informed decisions about patient care. Collecting and organizing data also facilitates the identification of any immediate health concerns or changes in the client’s condition that may require swift attention. By prioritizing data collection, healthcare providers set the stage for accurate critical analysis, goal setting, and evaluation of interventions later in the nursing process.